How Do I Order?
All our bouquet and backdrops can be browsed, customized, scheduled for delivery and paid for via our website.
Customers must provide all relevant details when placing their order including any specific balloon colors, add- on, balloon numbers, names, etc.
How Long Will My Order Take to Process? When Will I Receive It?
All orders must be made at least 2-3 weeks in advance. If an order is placed after our store hours (i.e. while we are closed), we require 48 hours to process.
For Delivery: Customers can select from several time windows on Monday through Friday( 5pm-8pm when school is in session and (11am-3pm, 5pm-7pm) in the summer times. All Saturdays (11am-3pm, 5pm-8pm) at check-out. We cannot specify an exact time for delivery. If you require a more precise delivery time, please give us a call and we will do our best to support you.
How Do I Cancel or Postpone My Order?
In case of bad weather, you could notify us and change the delivery date with 72 hours in advance and we will notify you if there is any issue or if we have to cancel due to weather safety.
We are not responsible for any reason for damage or loss that may be suffered by the decoration after we install, in case of bad weather like storm, rain, wind or hot weather.
We have a 1 week cancellation policy on all orders, which means you must contact us at least 7 days in advance of your order’s delivery time and date in order for us to process your cancellation, and only 50% of the amount paid will be refunded. After this period has passed, the order becomes final and non refundable due to the fact that Beauteous Backdrops has committed to purchasing inventory, started production and reserved a delivery slot.
We are not responsible for any reason for damage to the walls that may be suffered by the decoration when we are setting up.
We will upload photos of the client and its decoration or bouquet to our social networks or website, if you do not agree with the publication of these images, please notify us. We promise not to publish the client however if we publish our work (only to our decoration)
Failure to comply with the terms and conditions of this contract. We are not responsible for any reason for damage or loss that may be suffered.
Changes and cancelations must be made via email.
Thank you very much for choosing us, if you agree with our terms and conditions please proceed with the purchase.
To initiate a cancellation, postpone your order, or other questions regarding our policies, please contact us at bbackdrops411@gmail.com